SHOPIFY + WHATSAPP WEB

Manage Shopify orders directly from WhatsApp Web.

When a customer messages you on WhatsApp, find their Shopify orders and take action without switching back and forth between tabs.

✓ Search orders in WhatsApp WebLook up Shopify orders by order number or customer phone number.

✓ View customer order detailsSee order status, items, shipping details and order history.

✓ Hold or release fulfillmentManage eligible Shopify fulfillment holds while helping customers.

✓ Update shipping addressesEdit eligible unfulfilled order addresses from your workflow.

✓ Give your staff accessOwner and authorized employees work through one merchant account.

✓ One connected Shopify storeKeep your team's WhatsApp order tools connected to the same store.

Requires the WHATCOM Chrome extension and a supported Shopify connection. Actions are subject to Shopify permissions and order eligibility.

GET STARTED

Create your merchant account

Choose a plan now. Your 7-day trial begins only after your first eligible Shopify store is successfully connected.

MERCHANT DASHBOARD

Overview

Manage your Shopify connection and WHATCOM team from one place.

STANDARD PLAN

MERCHANT

YOUR PLANAll Shopify order-management tools included

ACCESS STATUSSubscription & trial

Team management

Create separate staff logins. Staff allowances depend on your plan: Basic 1, Standard 2, Essential 4.

Subscription & renewal

View trial access, plan information and manual payment instructions.

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Subscription & renewal

Compare plans anytime. Your eligible 7-day free trial begins only after Shopify is connected successfully. There is no automatic charge.

BASIC$10 / 30 daysRs. 2,750

1 owner + 1 staff account

STANDARD$13 / 30 daysRs. 3,600

1 owner + 2 staff accounts

ESSENTIAL$16 / 30 daysRs. 4,500

1 owner + 4 staff accounts

Roles & Access Permissions

Owner — Full Control: account administration, Shopify connection, staff roles and existing order tools.
Operational Staff: search and view orders, edit supported shipping addresses and operate existing order hold/release functions.
Read-Only Staff: search and view orders without making changes. Owners may change roles or disable staff anytime. A disabled staff member is signed out immediately.

All three plans include the same features. Only the number of staff accounts differs. Every owner has Full Control and can independently assign Operational Access or Read-Only Access to any staff account. Operational staff may edit supported order shipping addresses and use existing hold/release actions; Read-Only staff may search and view orders only. Staff cannot manage account billing, team members, or Shopify credentials.

For Shopify stores in Pakistan — Bank transfer

Pay your selected plan's amount to the account below when you're ready to subscribe or renew. Then send your payment screenshot with your business name and registered WHATCOM email address to our WhatsApp number.

BankMeezan Bank

Account titleTOOBA TANVEER / MEEZAN E HAQUE

Account number01770103444302

IBANPK58MEZN0001770103444302

Send payment screenshot on WhatsApp ↗

Payment WhatsApp: +92 311 3871524. Orexor verifies transfers manually; sending a screenshot does not automatically activate or renew access.

Shopify stores outside Pakistan

Contact WHATCOM support for international payment options on WhatsApp: +92 311 3871524 ↗. Please do not make a Pakistani bank transfer unless our team confirms the payment method.

Want to change plans?

If you registered on Basic but want Standard after the trial, send the Standard plan payment (Rs. 3,600 for Pakistani stores) and request Standard activation through WhatsApp. If you're already on a paid Basic plan, ask support about paying the $3 difference for an eligible upgrade. Plan changes take effect after verification.

SIMPLE PRICING

Compare Basic, Standard and Essential

Both plans include the same Shopify order-management features. Choose based on how many team members need access.

What's included	Basic $10 per 30 days	Standard $13 per 30 days	Essential $16 per 30 days
Free trial	7 days	7 days	7 days
Owner accounts	1	1	1
Staff members	1	2	4
Device limits	No device registration limits; one active login session per account
Connected Shopify stores	1	1	1
Search Shopify orders from WhatsApp Web	✓	✓	✓
View customer and order details	✓	✓	✓
Hold and release eligible fulfillment orders	✓	✓	✓
Edit eligible shipping addresses	✓	✓	✓

Trial starts after a successful first eligible Shopify connection, not at signup. No automatic payment is collected.

Manage Shopify orders directly from WhatsApp Web.

Create your merchant account

Overview

Connect your Shopify store

Shopify connection

Team members

Add a team member

Manage devices

Subscription & renewal

Roles & Access Permissions

Change your password

Compare Basic, Standard and Essential